Privacy Policy

1. Who We Are

This Privacy Policy explains how JJ Roberts (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit unbowedkings.com, use our community features, subscribe to communications, or otherwise interact with Unbowed Kings and Rise of the Shadow Queen (the “Services”).

If you have questions about this policy or your data, contact us at contact@unbowedkings.com.

2. Information We Collect

We may collect the following categories of information:

• Identity and contact data such as your name and email address when you subscribe, register, or contact us.
• Account and authentication data when you sign in through supported providers such as Google via our authentication partner.
• Usage data including pages visited, features used, quiz responses, and interactions with the Oracle or other site tools.
• Technical data such as IP address, browser type, device information, and cookies or similar technologies.
• Communications you send to us, including support requests and email correspondence.

3. How We Use Information

We use personal information to:

• Provide, operate, maintain, and improve the Services.
• Send newsletters, sovereign dispatches, and service-related communications you request or consent to receive.
• Authenticate users and manage Citadel access where applicable.
• Personalise content, including quiz results and on-site experiences.
• Monitor usage, prevent abuse, and protect the security and integrity of the Services.
• Comply with legal obligations and enforce our Terms of Service.

4. Legal Bases for Processing

Where applicable under UK GDPR and similar laws, we process personal data on the basis of consent, contract performance, legitimate interests (such as improving the Services and preventing misuse), and legal obligation.

You may withdraw consent for marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

5. Sharing and Processors

We do not sell your personal information. We may share information with trusted service providers who help us operate the Services, such as hosting, email delivery, authentication, analytics, and database providers. These processors are authorised to use personal data only as necessary to provide services to us and are required to protect it appropriately.

We may also disclose information if required by law, court order, or to protect the rights, property, or safety of JJ Roberts, our users, or others.

6. Cookies and Similar Technologies

We use cookies and similar technologies to remember preferences such as theme settings, maintain sessions, measure site performance, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect certain site functionality.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we take reasonable steps to delete or anonymise it.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers of personal data.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to data portability. You may also have the right to lodge a complaint with a supervisory authority.

To exercise your rights, contact contact@unbowedkings.com. We may need to verify your identity before responding.

10. Children

The Services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, please contact us and we will take appropriate steps to delete it.

11. Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of the Services after changes become effective constitutes acceptance of the revised policy.